Privacy Policy

Last updated: 23 September 2026

Identity and Role of the Data Controller

fameviber acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and we can be contacted at [email protected] or 01494 671234.

Scope of This Notice

This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, and anyone who interacts with us through the contact form or other means. It covers data processing activities carried out by fameviber in the United Kingdom and explains how we handle personal data in line with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form, submit course enquiries, or provide information during enrolment. This may include your name, contact details, professional background, and preferences related to our live production training. We also collect technical data such as IP addresses and browser information through automated means. No data is obtained from third-party sources without your knowledge.

Purposes of Processing and Legal Bases

We process your data to respond to enquiries about our courses, to deliver training services, to manage enrolments, and to comply with legal obligations. The legal basis for responding to enquiries is legitimate interest or consent where required. For course delivery, processing is necessary for contract performance. Marketing communications rely on your consent, which you can withdraw at any time. Each purpose is explained separately so you understand exactly why we need your information.

Whether Providing Data Is Required

Providing certain personal data is necessary to use the contact form or enrol in courses. If you do not supply required information, we may be unable to respond to your enquiry or complete your registration. Optional fields allow you to share additional details at your discretion without affecting core service access.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure basic functionality and improve user experience. A site-wide cookie banner is displayed on first visit. For full details please refer to our separate Cookie Policy, which explains the types of cookies used and how to manage your preferences.

Processors, Recipients and Legal Disclosures

We share personal data with trusted service providers who assist in website hosting, email delivery, and course administration. These processors are bound by contracts that require them to protect your data. We may also disclose information where required by law, such as in response to valid legal requests from UK authorities.

International Transfers

Some of our service providers may be located outside the United Kingdom. When personal data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office, to maintain the same level of protection as required under UK GDPR.

Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is kept for up to two years unless you become a customer, in which case records are retained for the duration of your relationship with us plus six years to meet legal and accounting requirements. Technical logs are deleted after twelve months.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Data collection is limited to what is strictly needed for each purpose, and we regularly review our practices to avoid excessive retention or unnecessary processing.

Your Data Subject Rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict processing, and receive your data in a portable format. You may also object to certain processing activities. To exercise these rights, please contact us using the details at the top of this policy. We will respond within one month.

Right to Withdraw Consent and Object to Marketing

Where processing is based on consent, you can withdraw it at any time by contacting [email protected]. You have an absolute right to object to direct marketing and to profiling for marketing purposes. We will cease such processing immediately upon receiving your objection.

Right to Complain

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office. Their contact details are available on their official website.

Children and Age Restrictions

Our courses are designed for adults and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a child without appropriate consent, we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analysis of your data is limited to manual review for service improvement and does not involve solely automated processes.

Policy Changes

We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last-updated date clearly displayed. Significant changes will be highlighted for a reasonable period after they take effect.